Office Hours: Monday - Friday 8:00 a.m. - 5:00 p.m.
Saturday 8:30 a.m. - 1:30 p.m.
Phones are turned from 8:30 a.m. - 4:30 p.m. with the exception of 12:30 p.m. - 1:30 p.m. for lunch
Lab Hours: Monday - Friday 8:15 a.m.- 4:00 p.m.
Sterling Family Practice values you as a patient and as such has created an easy, secure, and fast online billing and payment process.
Wish to make a payment? It’s easy, secure, and fast and more importantly it’s just a click away by clicking PAY MY BILL.
If you are having problems or concerns about a bill you have received review the following:
For labs invoices, call the lab company shown on your invoice. The contact phone number is listed on your lab invoice. Since insurance coverage varies from patient to patient, you should call your insurance carrier since they may also be able to answer your questions.
In the case you have called the lab company and your health insurance carrier and continue to have a billing concern, please complete this form.
Our billing specialist will follow-up with you within 48 -72 hours
For bills from Sterling Family Practice ( Loudoun Medical Group) complete the billing inquiry request form and submit by Click here. You May also contact our billing office at 703-737-6001 extension 6128 .
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Sterling Family Practice
21135 Whitfield Place
Sterling, Virginia 20165
Meet Our Providers